Privacy Policy

X and O Book Lounge, LLC (“we,” “us,” or “our”) operates xo-books.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly, including:

• Name, email address, shipping address, and phone number when you place an order or sign up for our newsletter
• Payment information (processed securely through our payment processor — we do not store full card numbers)
• Subscription preferences and order history
• Communications you send us

We also collect certain information automatically, including IP address, browser type, pages visited, and referral source via cookies and analytics tools.

2. How We Use Your Information

To process and fulfill orders, including subscription boxes

• To communicate about your order status, shipping, or account
• To send marketing emails and newsletters (you may opt out at any time)
• To improve our website and customer experience
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Shipping carriers and fulfillment partners to deliver your orders
• Payment processors for secure transaction handling
• Email marketing platforms (e.g., Mailchimp) for newsletter delivery
• Analytics providers (e.g., Google Analytics) in anonymized or aggregated form
• Law enforcement or regulatory authorities when required by law

4. Cookies

Our website uses cookies to improve your browsing experience and analyze traffic. You may disable cookies in your browser settings, though some site features may not function properly.

5. Email Communications

By providing your email address, you consent to receive transactional emails related to your orders. If you opt into our newsletter, you may unsubscribe at any time using the link in any email.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account data by contacting us.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us at:
Email: hello@xo-books.com
Website: xo-books.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.